The following documentation / information is required before deals can be paid out:
Any information that the Finance Company specifically requests which will be detailed on the Acceptance Letter
And we will always require;
Copy Full A4 Driving Licence Both parts photo-card and counterpart in current address which must be checked using UV lamp
If the driving licence is not available then the following are required by the Finance Company:
DVLA check - Forms available on the website
Or;
Whatever the respective Finance Company will accept as alternatives, which will be detailed on the acceptance
DEALS CAN ONLY BE PAID WHEN ALL OF THE ABOVE ARE RECEIVED
Debit Back Statement
Any commission payable on payout is subject to our Debit Back conditions:
Full debit back applies for Legal / Repossession cases and Early settlements where 3 monthly rentals have not been paid (for variable rate cases 18 months pro rata).
Other Notes:
1) You must inspect the originals of any proofs supplied and tell us if you have doubts whether they are genuine. You must not accept copies from the customer.
2) If the licence or documentation bears a name or address, which has not previously been advised, or you have any doubts as to the acceptability of proofs, please call an underwriter immediately to discuss.
3) New finance for a customer may be accepted subject to settlement of existing finance. Where a vehicle is Voluntarily Terminated rather than settled we require proof from the existing lender that the vehicle has been accepted back BEFORE we are able to pay out the new deal.
4) When a vehicle shows on the HPI register we will not take title to such until confirmation has been received from HPI that their register is clear.