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Dealers Can do ‘Unprecedented Change’

Dealers’ capacity to address an environment of ‘unprecedented change’ effectively was the central theme of a recent speech by Mann Island Finance Managing Director John Hughes at the Used Car NI Conference held in Belfast on June 19th. Success in adapting to change is something Hughes believes will be crucial for dealers. The changes required […]

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Economic & Market Overview – June 2019

In an environment where the word ‘disruptive’ has dominated the economic outlook, it is clear that the importance of agility and pragmatism are needed in equal measure. Throughout my career, I have long seen that the motor retail sector has long been blessed with a capacity to balance both sides of this equation. It is an ethos largely centred upon a short-term, tactical approach to business.

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Time to meet the changing face of customer service, experience and expectations head on

The car retailing model has developed what could be seen as an unhealthy obsession with linking increased sales to low prices. For many, the sustainability of such an approach should be questioned because data demonstrates that price alone is not meeting the needs of most customers and is just continuing to erode dealer profitability.

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The LCV Market: The growth opportunity continues

Paul Power, Head of Sales   Dealers looking for a sales growth opportunity have only to look at the small and medium sized business (SME) sector and LCVs. Gain a sale for a light commercial vehicle and the smart dealer places themselves into pole-position to supply that same business with at least one car. This […]

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